WHY
I opened the wallet one day & understood nothing.
I wasn't asked to work on this. I was exploring the Spinny Partner app when I landed on the wallet screen- and couldn't figure out what I was looking at. Where was my balance? How do I withdraw? What's happening with my account?
When I asked my team, PMs, senior designers - the response was the same: "Yes, it's confusing. We've been meaning to fix it."
That was enough to start.
A screen this important shouldn't need figuring out.
WHAT
Broken information. Scattered actions.
Fragmented balance
The wallet showed six different numbers - cash component, security amount, online component, overdraft, available credit, wallet amount. A dealer entering an auction needed one answer: how much can I bid with? The screen didn't give them that.
Primary actions buried
Adding funds and withdrawing money - the two things dealers come to do, were pushed below a large promotional card. In a high-pressure auction moment, finding them required effort the screen shouldn't demand.
Competing information
Status banners, promotional cards, and fragmented balance figures all competed for attention simultaneously. Nothing was prioritised. Everything asked to be read first.
HOW · PART 1
I started mapping the mess to solve it better
Unclear information architecture
Deposit and Withdrawal were structured as tabs instead of contextual actions under the wallet balance.
This broke the logical relationship between seeing your balance and acting on it.
Low action discoverability
Key wallet actions — Add or Withdraw were hidden deep within the layout. Dealers had to hunt for the thing they came to do.
Poor visual hierarchy
The Dealer Financing banner overpowered essential wallet details, pulling focus away from the balance and core actions that mattered most.
THE RESEARCH
What other wallets do
that ours didn't.
I studied fintech wallets across Paytm, PhonePe, and a range of international references. The pattern was consistent - balance is always the hero. Every good wallet anchors the entire screen to one prominent number. Everything else - actions, history, offers — organises itself around that anchor.
THE RESEARCH
Insights
Every wallet that worked showed one number - the usable balance - large, prominent, impossible to miss. Not a breakdown. Not components. One number that answered the only question that mattered.
Every wallet that worked showed one number - the usable balance - large, prominent, impossible to miss. Not a breakdown. Not components. One number that answered the only question that mattered.
Every wallet that worked showed one number - the usable balance - large, prominent, impossible to miss. Not a breakdown. Not components. One number that answered the only question that mattered.
(05)
HMW
© 2026
THE SOLUTION
Landing pages
THE SOLUTION
The flows that changed everything
THE IMPACT
THAT'S A WRAP